Shipping Policy

At Cutis Consumer, we are committed to providing our customers with a seamless shopping experience. Our Shipping Policy outlines the terms and conditions regarding the shipment of orders placed on our website. Please review the following information carefully:

1. Free Shipping Eligibility

1.1. Weight Limit: We offer free shipping on all orders weighing up to 2 kg within India.

1.2. Within Country: Free shipping applies to deliveries within India only.

2. Shipping Partners

2.1. We work with trusted logistics partners such as Shiprocket, Delhivery, Ecom Express, Expressbees, and India Post to ensure reliable and timely delivery of your orders.

3. Delivery Timelines

3.1. Delivery timelines may vary based on factors such as product availability, destination location, and shipping method.

3.2. Orders are typically dispatched within 1-2 business days from the date of order confirmation.

3.3. Delivery within India generally takes 2-5 business days from the date of dispatch.

4. Tracking Information

4.1. Once your order is shipped, you will receive a shipping confirmation email or SMS containing a tracking number.

4.2. You can use the provided tracking number to monitor the status of your shipment until it reaches your doorstep.

5. Payment Options

5.1. We offer a variety of payment options, including Cash on Delivery (COD), credit/debit card payments, net banking, and digital wallets.

5.2. Please note that COD may not be available for all orders, and eligibility will be indicated during the checkout process.

6. International Shipping

6.1. Currently, we do not offer international shipping. Our shipping services are limited to addresses within India.

7. Shipping Charges

7.1. For orders exceeding 2 kg in weight, shipping charges may apply. These charges will be calculated based on factors such as order weight, destination location, and selected shipping method.

7.2. Shipping charges, if applicable, will be clearly indicated during the checkout process.

8. Policy Changes

8.1. Cutis Consumer reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

9. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is exceptional.

Thank you for choosing Cutis Consumer. We appreciate your trust and look forward to serving you.